Our Approach

A Better ERP Experience Starts with a Better Partnership.

Implementing new software is a significant decision. That’s why we focus on more than technology. We take the time to understand your organization, your priorities, and the way your team works — so you can move forward with confidence.

FUNDVIEW colleagues collaborating near a window.
FUNDVIEW team reviewing work together in a boardroom.
FUNDVIEW team mapping a workflow on a whiteboard.
FUNDVIEW team collaborating in a lounge meeting.
Listening First

We Believe Great Software Starts with Listening

Before we recommend a solution, we take the time to understand yours. Every local government is different. Your departments, workflows, priorities, and long-term goals deserve more than a one-size-fits-all demonstration.

Always Listening. Always Evolving.

  • Your current software
  • Your departments & responsibilities
  • Your workflows
  • Your reporting needs
  • Your priorities
  • Your current challenges
  • Your goals for the future
The Experience

What Working Together Looks Like

Not a rigid timeline — a guided journey. Select each step to see how we move forward together.

Discover

We start by listening.

We learn about your organization, current software, priorities, and the challenges your team faces every day.

Explore

See FUNDVIEW in the context of your organization.

Rather than showing generic software, we tailor demonstrations around your departments, workflows, and priorities so you can see how FUNDVIEW supports the work that matters most.

Plan

Build a path that works for your team.

Together, we discuss implementation, training, timelines, and the resources needed for a successful transition.

Implement

Guided by experienced people.

Our implementation team works alongside your organization to help configure the platform, migrate data, train users, and prepare your team for success.

Grow

The partnership continues.

From product updates and educational resources to responsive support and ongoing enhancements, we’re committed to helping your organization continue getting the most from FUNDVIEW.

Long-Term Partnership

Built Around Long-Term Partnership

Many ERP providers focus on implementation. We focus on relationships. Our partnership grows long after go-live because local government never stands still. Regulations change. Communities grow. Priorities shift. As your organization evolves, FUNDVIEW evolves with you.

We Listen

Customer conversations influence the future of the platform.

We Respond

Questions deserve real answers from real people.

We Educate

Training, webinars, documentation, and ongoing resources help your team continue building confidence.

We Improve

Customer feedback helps shape product enhancements and future innovation.

Personalized

Making Sure FUNDVIEW Is the Right Fit for You

Not every city works the same way, so no two conversations should look the same. When you meet with our team, we tailor the discussion around your organization — because our goal is to help you decide whether FUNDVIEW truly fits your needs, not to convince you it does.

We’re not here just to show you software. We’re here to help you determine whether FUNDVIEW is the right solution for your team, your workflows, and your goals — so you can move forward with confidence.

  • Your current ERP
  • Your departments
  • Your workflows
  • Your priorities
  • Your reporting requirements
  • Your implementation goals
What to Expect

What You Can Expect

Transparency

Clear communication from the beginning.

Experience

People who understand local government.

Responsiveness

Questions answered by real people.

Collaboration

A partnership built around your goals.

Continuous Improvement

A platform that continues evolving with customer feedback.

More Than Software

A True Partnership

Implementation is the beginning — not the finish line. Our relationship continues as a connected ecosystem, with Customer Success at the center.

At the CenterCustomer Success
FUNDVIEW NEWSQ3 2026
Release HighlightsWhat’s New in FUNDVIEW
Faster Bank Reconciliation
Auto-match now clears credit-card batches in one pass, so your monthly close moves faster with fewer manual matches.
Smarter Notifications
Text and email alerts now cover permit approvals and past-due reminders, keeping staff and citizens in the loop automatically.
New Payroll Reports
A refreshed 941 and TMRS export saves time at quarter-end and keeps your filings audit-ready.
Read the full release notes →
Product Enhancements
The FUNDVIEW News keeps every customer current on what’s new — shaped by your feedback.
FUNDVIEW educational webinar in progress
Educational Webinars
Regular live sessions built to make our customers’ lives easier.
FUNDVIEW in-app Help Documents library
Knowledge Base & Training
Hundreds of help documents and training resources, right inside the platform.
FUNDVIEW support team on a video call
Support
A real team that knows local government, on the line with you.
FUNDVIEW team listening to a customer
Customer Feedback
Always listening, always evolving — your voice shapes the platform.
The FUNDVIEW Experience Delivers

Clarity, Simplicity & Efficiency, Made Easier

Every part of the platform works toward five outcomes your team feels every day.

01

Clarity

Know what’s happening across your organization with real-time information.

02

Simplicity

Simplify the work instead of creating more of it.

03

Efficiency

Spend less time on manual processes and more time serving your community.

04

Connectivity

Connect departments through one integrated platform.

05

Visibility

Access the information you need when you need it.

Let’s Talk

Let’s Start with a Conversation.

Whether you’re evaluating new software today or simply exploring your options for the future, we’d love to learn more about your organization and the work you do. We’ll take the time to understand your goals, answer your questions, and show you how FUNDVIEW can support your team.

Delivering Confidence Behind Every Public Dollar